FAQ


Returns Policy

Returns policy is 10 business days from the date of purchase. Returns after this time will not be accepted. All returns will be processed as an exchange or store credit. Sale items purchased are final, unless faulty.

To return an item, the item must be in original condition, and unused. No refund is available on homewares, accessories including jewellery, belts or items that do not need to be tried on unless these goods are faulty.

 

Sale Purchases (if applicable)

Regular items only maybe returned.

Refunds

Once your returned items have been received and inspected, you will receive a confirmation email. We will also inform you if the refund has been approved. If the goods are deemed to be faulty, your refund will be processed, and a credit will be applied to your credit card or original payment method.

PLEASE NOTE: You are responsible for paying the return shipping costs of your purchase. Shipping costs- are non refundable. Please consider using a trackable shipping service or purchasing shipping insurance, otherwise there is no guarantee that we will recieve your returned item.